5 Ways to Make Your Customers Fall in Love with your Shop

Thu, Feb 14, 2019 @ 16:02 PM / by Pace Software posted in YES Management System, Pace Software, customer, satisfaction, Auto Repair Shop, manager, Shop Management, time management, auto industry, repair shop, social media

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It’s February and love is in the air. This time of year is all about renewing relationships, falling in love, and doing something nice for that special someone. While you make your Valentine’s Day plans, don’t forget to think of your customers! With the industry growing so quickly, customers’ relationships with your auto services business are more important than ever.

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3 Reasons to Use Social Media to Market your Auto Repair Shop

Tue, Feb 12, 2019 @ 15:02 PM / by Pace Software posted in Pace Software, customer, satisfaction, Increase Your Profit, auto industry, sales, repair shop, social media, reviews

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Social media is an integral part of the daily lives of almost every American. According to a survey performed in January 2018 by Pew Research Center, the majority of U.S. adults visit various social media platforms at least once a day. When surveyed about their social media usage, U.S. adults reported Facebook is the most prevalent, with 74 percent visiting daily, followed by Instagram with 60 percent visiting daily, then Twitter and YouTube with 46 percent and 45 percent, respectively. In fact, social media is also an extremely powerful tool for connecting with these prospective customers and marketing your auto repair shop. Here are our top 3 reasons why.

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New Car Sales to Slow in 2019

Fri, Dec 21, 2018 @ 17:12 PM / by Pace Software posted in service, customer, Auto Repair Shop, Shop Management, auto industry, sales, repair shop

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Using Your Management System to Show Thanksgiving to Your Customers

Wed, Nov 25, 2015 @ 11:11 AM / by Missy Spahn posted in Shop Management Software, YES Management System, customer, Points System Manager

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Using Your YES Management System to Convey Thanksgiving to Your Customers

 

Without our loyal customers, we would be out of business. We know this to be true; and yet we very often forget to convey our heartfelt thanks. 
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Points System Manager

Mon, Oct 12, 2015 @ 10:10 AM / by Christine Lowell posted in Shop Management Software, YES Management System, Pace Software, customer, Quick Reference Guide, Auto Repair Shop, loyalty program, Points System Manager

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Customers are what keep your business going! One of the many ways YES Management System can help make your customers feel appreciated is through our Points System Manager. It functions much like the rewards program at your local pharmacy or frequent flyer program. Once the customer signs up for the program, they begin to earn points towards discounts of future repairs. Employees take payment, as usual and YES calculates the points earned on that invoice.

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3 Ideas That Could Help Boost Your Customer Base

Tue, Aug 20, 2013 @ 10:08 AM / by Christine Lowell posted in service, customer, satisfaction, team, Auto Repair Shop

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Recording Customer Requests

Mon, Jul 29, 2013 @ 11:07 AM / by Dave Lowell posted in Productivity, efficiency, customer, satisfaction, Auto Repair Shop, management

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