YES Service Shop Talk

3 Ideas That Could Help Boost Your Customer Base

Posted by Christine Lowell on Tue, Aug 20, 2013 @ 10:08 AM

 

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Topics: service, customer, satisfaction, team, Auto Repair Shop

7 Simple Ways to Keep Your Team on Track

Posted by Christine Lowell on Wed, Jul 31, 2013 @ 08:07 AM

Nothing is better than knowing you have a productive team of employees that is dependable and motivated. We are all looking for ways to keep our teams excited and productive. Here’s a list of 7 simple ways to keep your team on track!

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Topics: Productivity, efficiency, service, team, Auto Repair Shop, management, manager, keep your team on track, accountability

Auto Shop Software Productivity with Packaged Interviews

Posted by Brian Adelman on Thu, Jun 21, 2012 @ 17:06 PM

The first place an Auto Repair Shop Software can increase productivity is at the front counter. A fundamental tool that every shop should utilize is a standardized interview process for many common repair or maintenance scenarios. When a service advisor spends a few extra moments gathering specific information about what has brought the customer into your repair shop, it translates into both improved technician productivity, a more effective flow of scheduled work for the day and an advertisement of the expertise of your facility.

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Topics: training, Productivity, efficiency, brakes, service, Auto Repair Shop