YES Service Shop Talk
Using Your YES Management System to Convey Thanksgiving to Your Customers
BY RICK SPAHN: What would you say is the most valuable tool in your auto repair shop? If you did not answer your shop management system, then you could be missing out on many opportunities to streamline your business and maximize success.
Customers are what keep your business going! One of the many ways YES Management System can help make your customers feel appreciated is through our Points System Manager. It functions much like the rewards program at your local pharmacy or frequent flyer program. Once the customer signs up for the program, they begin to earn points towards discounts of future repairs. Employees take payment, as usual and YES calculates the points earned on that invoice.