| Autotech Auto Center |
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I was a long time user of the Yes Dos system. The Dos system was almost a bullet proof system that made us a lot of money over the years. Choosing to move to the Windows version was definitely a growing experience on our part because we were full of fear and anxiety. Your staff (I don’t want to mention names because I might forget someone and they are all great!) made the transition pretty seamless. They had us using the basics of the system within a couple of hours and were always friendly and ready to answer all of our questions (silly or legitimate) and talk us out of any trouble spots we managed to get ourselves into.
While becoming comfortable with the system and starting to explore, I found some of the really great tools that are already in the system. It seems like whenever I send in a suggestion, I get a call telling me the system already does that and how or where to find it.
I have to tell you that your company is a constant that we can truly depend on. We have been doing business with your company for over 16 years and over that time I have never been left hanging. I think that is remarkable and you should be really proud and there are very few companies that I have dealt with in that time period that I can say that about. I believe the honesty of our company is the main reason you continue to thrive.
Your technical support staff all do a great job! They are very responsive and eager to help whenever they can. I can’t express to you how grateful I am that they are there when I have a question or concern. Each and every one of them are professional and good at what they do!
I know this is lengthy but I had trouble in saying what I wanted to say with fewer words. Again, thank you for everything and I look forward to many more years of doing business with your company.
Barb Kinder Autotech Auto Center O’Fallon, MO |