| Brakes Plus |
|
I felt it was necessary to sit down and write this letter. Our company has been a customer of Pace since shortly after opening our first store in 1990. We started using the YES Management Software when it was in version 1.xx. Now we have over 50 stores open and have migrated through numerous enhancements and version upgrades over the years.
In the business world (and especially the technology world) things are very dynamic. Changes are a constant. One thing that has remained the same over the years is working with Pace. The Yes System has been an ever evolving Management System allowing us to keep pace with both our operations and the changes in the automotive industry. A good piece of software today is not necessarily a good piece of software tomorrow. The foresight and planning your company had provided in the software as a result of input from your customers has placed you at the front of the pack. Combine that with your staff’s ability to offer suggestions or just timely fix an issue has KEPT you at the front of the pack.
In running over 50 service facilities in 4 states would be impossible without the support and planning your have assisted with. Reliability of the software is also of the utmost importance in an operation of our size and you have performed famously. In closing, I look forward to working with Pace for many years to come!
Customer Prefers to Stay Anonymous |