Support Stats

From: 4/30/2012
To:5/04/2012
Total Calls 204
Voicemail 46
Call-back Avg. 50 min.
10 wk avg. 50 min.
Craig Johnson Automotive

 

I originally purchased the Active Advantage software by Pace.  Now that I have become comfortable with the software, I want more which the YES software can provide.  What is great about this is that I could start with the more simple program and now Pace is applying what I paid for that toward the purchase of the YES software, so no money lost.  I look forward to using YES.

 

I also want to comment about the great tech support team at Pace.  Any time I call with a question, who ever it may be in this department, takes the time to answer the question I may have and make sure that I understand what they are telling me.  They are so dedicated that recently, I know it was time for one of the team members to go home for the day but she did not care.  She told me that she wanted to make sure that I got the help needed right now.

 

This company truly cares about their customers making me very happy that I decided to purchase my software from them.  With great software and great customer service, they stand above the rest.

 

Craig Johnson

Craig Johnson Automotive

Rowland Heights, CA