George Witt  states:

“We spent a year looking at virtually every leading software company in depth when we were choosing shop management software.We wanted detailed repair orders, service history tracking and marketing capabilities as our main priorities.  When we found the YES system, we knew immediately we’d finally hit pay dirt”

“We’ve always tracked maintenance items due for every single car that comes in the door.  We used to have to go through the vehicle file for every car, now it all prints on the bottom of the repair order in our YES system.  We track 16 individual maintenance items on every car and our YES system shows us the date and miles each item was last done and the date and miles it’s due again.

Now, it even gets better.  When we print the final copy out on our color printer, the items that are OK are in black, green means it’s coming due soon and red means it needs to be done now.  This is a tremendous visual presentation for our customers and makes a lot of sales for us, as well as providing our customers with complete peace of mind knowing we’re selling what they really need and not any more.”

“Using an appointment system to properly load the shop each day is extremely important.  We can hit any date on the little calendar in the corner of the screen to see if we’re booked for that day or have time to sell in seconds, without having to look through all the work.  It instantly displays the number of appointments, hours sold and hours available to sell.  This prevents under or over loading and lets us work at our best pace for maximum production and best work quality.

We now assign each job to a tech at the time of the appointment.  This allows us to play to each tech’s strengths and ‘put our best guy’ on each job, since they’re now all doing the work they’re best at.The YES system is ideal for this, as we have a little tab for each tech and it also displays sold hours.  This has boosted production considerably for the shop, improved work quality, customer and worker satisfaction, all at the same time.”
 
“The YES system has allowed our shop to produce more work with 3 techs than we ever used to with 5 techs.  At Pace Computer’s suggestion, we put in a server and a network, with a terminal for each tech right in their bay.  This not only allows them to keep up with the cars they have to fix each day, but also gives them instant Internet access to repair information without taking a step to go anywhere.

The increase in shop efficiency with the YES system has just been incredible.  The YES system has made it much easier to operate a shop at a profit.”

“I’ve found the support offered by the YES system to be tremendous and a great personal service.  They’re eager to listen to ideas for improvement by their users, something that’s very unusual for most software companies. When I had ideas when looking at other software companies, the replies were prompt and curt—we don’t customize software.  What you see is what you get.

This is just one more reason I love the YES system by Pace Computer Company.  They listen to their customers and provide what the customer wants and needs.”

 
George Witt, AAM
George Witt Service
Lincoln, Nebraska

• Vice Chairman Board of Trustees Automotive Management Institute
• Instructor Automotive Management Institute
• Degree of Accredited Automotive Manager from the Automotive Management Institute (AMI).
• Past President ASA of Nebraska
• Winner of National Awards from the Women's Board of the Car Care Council.
• George Witt Service is the only auto shop to receive an Environmental Award from the Health Dept. for Waste Reduction and Recycling
• International Automotive Technician's Network (iATN), professional automotive technicians with over 40,000 members from 127 countries, George  was recognized along with 21 others as "Honorable Mention, ATN 2002 Technician of the Year."