Contact Support

At Pace Software, we back up our product with exceptional customer service and support to ensure that your experience with our software is nothing short of outstanding. Yes Prime is a fantastic suite of tools that can be customized to suit you, and that's why we're here to lend a helping hand.

Whether you're a new Yes Prime user looking for guidance or a seasoned pro seeking advanced troubleshooting, our dedicated support team is committed to assisting you every step of the way.

Reach out to our support team and we’ll help you overcome challenges, optimize your workflow, and maximize the value you derive from our product. We strive to deliver timely and accurate solutions, so you can get back to focusing on what matters most - running your business.

You can talk directly to a live Product Specialist. Our support team will work to troubleshoot your issue and provide a solution on the same phone call.

Toll-Free Number: (800)-336-1615 


Group 20
Support Hours

6:30 a.m.–11:30 p.m. Eastern Standard Time


6:30 a.m.–9:00 p.m. Eastern Standard Time


7:00 a.m.–6:00 p.m. Eastern Standard Time

With access to knowledgeable and friendly support technicians, you’ll always receive a quick response time, which leads to faster problem-solving for you.

Book a Guided Product Demonstration?

If Yes Prime promises to solve a day-to-day issue that you encounter with it’s clever scheduling and organization features, follow the link below to request a demonstration and speak to our product specialists for a personalized introduction to Yes Prime Repair Shop Software.