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Client Services Statistics
Pace Software, Inc. puts as much effort into its software
support as we do our software development.
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| 2/1/2010 to 2/5/2010 | ||
|---|---|---|
| Total Calls | 192 | |
| Live Answered | 167 | 86.98 |
| Voice Mail (VM) | 25 | 13.02 |
| VM Response Time | (min) 30.6 |
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| 10 Week Avg Response Time: 35.56(mins) | ||
