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Client Services Statistics
Pace Software, Inc. puts as much effort into its software
support as we do our software development.
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| 11/9/2009 to 11/13/2009 | ||
|---|---|---|
| Total Calls | 175 | |
| Live Answered | 145 | 82.86 |
| Voice Mail (VM) | 30 | 17.14 |
| VM Response Time | (min) 30.47 |
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| 10 Week Avg Response Time: 35.27(mins) | ||
