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Client Services Statistics
Pace Software, Inc. puts as much effort into its software
support as we do our software development.
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| 3/1/2010 to 3/5/2010 | ||
|---|---|---|
| Total Calls | 184 | |
| Live Answered | 155 | 84.24 |
| Voice Mail (VM) | 29 | 15.76 |
| VM Response Time | (min) 36.76 |
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| 10 Week Avg Response Time: 35.84(mins) | ||
