YES Service Shop Talk

Auto Shop Software Productivity with Packaged Interviews

Posted by Brian Adelman on Thu, Jun 21, 2012 @ 17:06 PM

The first place an Auto Repair Shop Software can increase productivity is at the front counter. A fundamental tool that every shop should utilize is a standardized interview process for many common repair or maintenance scenarios. When a service advisor spends a few extra moments gathering specific information about what has brought the customer into your repair shop, it translates into both improved technician productivity, a more effective flow of scheduled work for the day and an advertisement of the expertise of your facility.

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Topics: training, Productivity, efficiency, brakes, service, Auto Repair Shop