---
title: YES Blog | customer
description: customer | Keep Up The Pace with Pace Software's blog. Keeping you up-to-date with the exciting things happening with YES Management system.
---
[](https://www.pacecomputer.com)
# News & Updates
[](https://www.pacecomputer.com/blog/3-ways-to-heat-up-profits-this-summer)
## [3 Ways to Heat Up Profits this Summer](https://www.pacecomputer.com/blog/3-ways-to-heat-up-profits-this-summer)
Mon, Jun 3, 2019 @ 16:06 PM / by [Pace Software](https://www.pacecomputer.com/blog/author/pace-software) posted in [Shop Management Software](https://www.pacecomputer.com/blog/tag/shop-management-software), [YES Management System](https://www.pacecomputer.com/blog/tag/yes-management-system), [Pace Software](https://www.pacecomputer.com/blog/tag/pace-software), [service](https://www.pacecomputer.com/blog/tag/service), [customer](https://www.pacecomputer.com/blog/tag/customer), [satisfaction](https://www.pacecomputer.com/blog/tag/satisfaction), [Auto Repair Shop](https://www.pacecomputer.com/blog/tag/auto-repair-shop), [Increase Your Profit](https://www.pacecomputer.com/blog/tag/increase-your-profit), [Profit](https://www.pacecomputer.com/blog/tag/profit), [Shop Management](https://www.pacecomputer.com/blog/tag/shop-management), [auto industry](https://www.pacecomputer.com/blog/tag/auto-industry), [sales](https://www.pacecomputer.com/blog/tag/sales), [repair shop](https://www.pacecomputer.com/blog/tag/repair-shop), [social media](https://www.pacecomputer.com/blog/tag/social-media), [reviews](https://www.pacecomputer.com/blog/tag/reviews), [Summer](https://www.pacecomputer.com/blog/tag/summer), [Profits](https://www.pacecomputer.com/blog/tag/profits)
[0 Comments](https://www.pacecomputer.com/blog/3-ways-to-heat-up-profits-this-summer#comments-listing)
This time of year is a perfect time to try out new tactics to increase profits and build your customer base. The days are longer, the sun is out and everyone is in a great mood. We know this is one of the busiest seasons for your auto repair shop and thinking up new sales and marketing tactics might be challenging. So we’ve made a list of our top three ways to heat up profits this summer to help get you started.
[Read More](https://www.pacecomputer.com/blog/3-ways-to-heat-up-profits-this-summer)
[](https://www.pacecomputer.com/blog/5-ways-to-make-your-customers-fall-in-love-with-your-shop)
## [5 Ways to Make Your Customers Fall in Love with your Shop](https://www.pacecomputer.com/blog/5-ways-to-make-your-customers-fall-in-love-with-your-shop)
Thu, Feb 14, 2019 @ 16:02 PM / by [Pace Software](https://www.pacecomputer.com/blog/author/pace-software) posted in [YES Management System](https://www.pacecomputer.com/blog/tag/yes-management-system), [Pace Software](https://www.pacecomputer.com/blog/tag/pace-software), [customer](https://www.pacecomputer.com/blog/tag/customer), [satisfaction](https://www.pacecomputer.com/blog/tag/satisfaction), [Auto Repair Shop](https://www.pacecomputer.com/blog/tag/auto-repair-shop), [manager](https://www.pacecomputer.com/blog/tag/manager), [Shop Management](https://www.pacecomputer.com/blog/tag/shop-management), [time management](https://www.pacecomputer.com/blog/tag/time-management), [auto industry](https://www.pacecomputer.com/blog/tag/auto-industry), [repair shop](https://www.pacecomputer.com/blog/tag/repair-shop), [social media](https://www.pacecomputer.com/blog/tag/social-media)
[0 Comments](https://www.pacecomputer.com/blog/5-ways-to-make-your-customers-fall-in-love-with-your-shop#comments-listing)
It’s February and love is in the air. This time of year is all about renewing relationships, falling in love, and doing something nice for that special someone. While you make your Valentine’s Day plans, don’t forget to think of your customers! With the industry growing so quickly, customers’ relationships with your auto services business are more important than ever.
[Read More](https://www.pacecomputer.com/blog/5-ways-to-make-your-customers-fall-in-love-with-your-shop)
[](https://www.pacecomputer.com/blog/3-reasons-to-use-social-media-to-market-your-auto-repair-shop)
## [3 Reasons to Use Social Media to Market your Auto Repair Shop](https://www.pacecomputer.com/blog/3-reasons-to-use-social-media-to-market-your-auto-repair-shop)
Tue, Feb 12, 2019 @ 15:02 PM / by [Pace Software](https://www.pacecomputer.com/blog/author/pace-software) posted in [Pace Software](https://www.pacecomputer.com/blog/tag/pace-software), [customer](https://www.pacecomputer.com/blog/tag/customer), [satisfaction](https://www.pacecomputer.com/blog/tag/satisfaction), [Increase Your Profit](https://www.pacecomputer.com/blog/tag/increase-your-profit), [auto industry](https://www.pacecomputer.com/blog/tag/auto-industry), [sales](https://www.pacecomputer.com/blog/tag/sales), [repair shop](https://www.pacecomputer.com/blog/tag/repair-shop), [social media](https://www.pacecomputer.com/blog/tag/social-media), [reviews](https://www.pacecomputer.com/blog/tag/reviews)
[0 Comments](https://www.pacecomputer.com/blog/3-reasons-to-use-social-media-to-market-your-auto-repair-shop#comments-listing)
Social media is an integral part of the daily lives of almost every American. According to a survey performed in January 2018 by Pew Research Center, the majority of U.S. adults visit various social media platforms at least once a day. When surveyed about their social media usage, U.S. adults reported Facebook is the most prevalent, with 74 percent visiting daily, followed by Instagram with 60 percent visiting daily, then Twitter and YouTube with 46 percent and 45 percent, respectively. In fact, social media is also an extremely powerful tool for connecting with these prospective customers and marketing your auto repair shop. Here are our top 3 reasons why.
[Read More](https://www.pacecomputer.com/blog/3-reasons-to-use-social-media-to-market-your-auto-repair-shop)
[](https://www.pacecomputer.com/blog/new-car-sales-to-slow-in-2019)
## [New Car Sales to Slow in 2019](https://www.pacecomputer.com/blog/new-car-sales-to-slow-in-2019)
Fri, Dec 21, 2018 @ 17:12 PM / by [Pace Software](https://www.pacecomputer.com/blog/author/pace-software) posted in [service](https://www.pacecomputer.com/blog/tag/service), [customer](https://www.pacecomputer.com/blog/tag/customer), [Auto Repair Shop](https://www.pacecomputer.com/blog/tag/auto-repair-shop), [Shop Management](https://www.pacecomputer.com/blog/tag/shop-management), [auto industry](https://www.pacecomputer.com/blog/tag/auto-industry), [sales](https://www.pacecomputer.com/blog/tag/sales), [repair shop](https://www.pacecomputer.com/blog/tag/repair-shop)
[0 Comments](https://www.pacecomputer.com/blog/new-car-sales-to-slow-in-2019#comments-listing)
[Read More](https://www.pacecomputer.com/blog/new-car-sales-to-slow-in-2019)
[](https://www.pacecomputer.com/blog/using-your-yes-management-system-to-convey-thanksgiving-to-your-customers)
## [Using Your Management System to Show Thanksgiving to Your Customers](https://www.pacecomputer.com/blog/using-your-yes-management-system-to-convey-thanksgiving-to-your-customers)
Wed, Nov 25, 2015 @ 11:11 AM / by [Missy Spahn](https://www.pacecomputer.com/blog/author/missy-spahn) posted in [Shop Management Software](https://www.pacecomputer.com/blog/tag/shop-management-software), [YES Management System](https://www.pacecomputer.com/blog/tag/yes-management-system), [customer](https://www.pacecomputer.com/blog/tag/customer), [Points System Manager](https://www.pacecomputer.com/blog/tag/points-system-manager)
[1 Comment](https://www.pacecomputer.com/blog/using-your-yes-management-system-to-convey-thanksgiving-to-your-customers#comments-listing)
**Using Your YES Management System to Convey Thanksgiving to Your Customers**
Without our loyal customers, we would be out of business. We know this to be true; and yet we very often forget to convey our heartfelt thanks.
[Read More](https://www.pacecomputer.com/blog/using-your-yes-management-system-to-convey-thanksgiving-to-your-customers)
[](https://www.pacecomputer.com/blog/bid/363725/Points-System-Manager)
## [Points System Manager](https://www.pacecomputer.com/blog/bid/363725/Points-System-Manager)
Mon, Oct 12, 2015 @ 10:10 AM / by [Christine Lowell](https://www.pacecomputer.com/blog/author/christine-lowell) posted in [Shop Management Software](https://www.pacecomputer.com/blog/tag/shop-management-software), [YES Management System](https://www.pacecomputer.com/blog/tag/yes-management-system), [Pace Software](https://www.pacecomputer.com/blog/tag/pace-software), [customer](https://www.pacecomputer.com/blog/tag/customer), [Quick Reference Guide](https://www.pacecomputer.com/blog/tag/quick-reference-guide), [Auto Repair Shop](https://www.pacecomputer.com/blog/tag/auto-repair-shop), [loyalty program](https://www.pacecomputer.com/blog/tag/loyalty-program), [Points System Manager](https://www.pacecomputer.com/blog/tag/points-system-manager)
[0 Comments](https://www.pacecomputer.com/blog/bid/363725/Points-System-Manager#comments-listing)
Customers are what keep your business going! One of the many ways YES Management System can help make your customers feel appreciated is through our Points System Manager. It functions much like the rewards program at your local pharmacy or frequent flyer program. Once the customer signs up for the program, they begin to earn points towards discounts of future repairs. Employees take payment, as usual and YES calculates the points earned on that invoice.
[Read More](https://www.pacecomputer.com/blog/bid/363725/Points-System-Manager)
[](https://www.pacecomputer.com/blog/bid/308456/3-Ideas-That-Could-Help-Boost-Your-Customer-Base)
## [3 Ideas That Could Help Boost Your Customer Base](https://www.pacecomputer.com/blog/bid/308456/3-Ideas-That-Could-Help-Boost-Your-Customer-Base)
Tue, Aug 20, 2013 @ 10:08 AM / by [Christine Lowell](https://www.pacecomputer.com/blog/author/christine-lowell) posted in [service](https://www.pacecomputer.com/blog/tag/service), [customer](https://www.pacecomputer.com/blog/tag/customer), [satisfaction](https://www.pacecomputer.com/blog/tag/satisfaction), [team](https://www.pacecomputer.com/blog/tag/team), [Auto Repair Shop](https://www.pacecomputer.com/blog/tag/auto-repair-shop)
[1 Comment](https://www.pacecomputer.com/blog/bid/308456/3-Ideas-That-Could-Help-Boost-Your-Customer-Base#comments-listing)
[Read More](https://www.pacecomputer.com/blog/bid/308456/3-Ideas-That-Could-Help-Boost-Your-Customer-Base)
[](https://www.pacecomputer.com/blog/bid/302013/Recording-Customer-Requests)
## [Recording Customer Requests](https://www.pacecomputer.com/blog/bid/302013/Recording-Customer-Requests)
Mon, Jul 29, 2013 @ 11:07 AM / by [Dave Lowell](https://www.pacecomputer.com/blog/author/dave-lowell) posted in [Productivity](https://www.pacecomputer.com/blog/tag/productivity), [efficiency](https://www.pacecomputer.com/blog/tag/efficiency), [customer](https://www.pacecomputer.com/blog/tag/customer), [satisfaction](https://www.pacecomputer.com/blog/tag/satisfaction), [Auto Repair Shop](https://www.pacecomputer.com/blog/tag/auto-repair-shop), [management](https://www.pacecomputer.com/blog/tag/management)
[2 Comments](https://www.pacecomputer.com/blog/bid/302013/Recording-Customer-Requests#comments-listing)
[Read More](https://www.pacecomputer.com/blog/bid/302013/Recording-Customer-Requests)
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- [accountability (1)](https://www.pacecomputer.com/blog/topic/accountability)
- [brakes (1)](https://www.pacecomputer.com/blog/topic/brakes)
- [loyalty program (1)](https://www.pacecomputer.com/blog/topic/loyalty-program)
- [online integration (1)](https://www.pacecomputer.com/blog/topic/online-integration)
- [online parts ordering (1)](https://www.pacecomputer.com/blog/topic/online-parts-ordering)
see all
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