Customers are what keep your business going! One of the many ways YES Management System can help make your customers feel appreciated is through our Points System Manager. It functions much like the rewards program at your local pharmacy or frequent flyer program. Once the customer signs up for the program, they begin to earn points towards discounts of future repairs. Employees take payment, as usual and YES calculates the points earned on that invoice.
Nothing is better than knowing you have a productive team of employees that is dependable and motivated. We are all looking for ways to keep our teams excited and productive. Here’s a list of 7 simple ways to keep your team on track!
The first place an Auto Repair Shop Software can increase productivity is at the front counter. A fundamental tool that every shop should utilize is a standardized interview process for many common repair or maintenance scenarios. When a service advisor spends a few extra moments gathering specific information about what has brought the customer into your repair shop, it translates into both improved technician productivity, a more effective flow of scheduled work for the day and an advertisement of the expertise of your facility.